Privacy Policy | Japan Matcha Agent

1. About this policy

This policy describes how VRPRESS Inc., operator of Japan Matcha Agent (matcha-japan.org), handles information submitted through this website. Requests sent through our forms are delivered to our team in Fukuoka, Japan and used to respond to your business enquiry.

2. Information we collect

When you send a request through our forms, or browse the website, information may include:

Name, business email, company, website and country.
Business type, intended use, volume, product requirements and message content.
Technical information such as browser type, device information, IP address and page interactions.
Communication records related to sourcing, samples, quotes and commercial discussions.

3. How information is used

To review and respond to business enquiries.
To understand sourcing, sample and quotation requirements.
To coordinate potential suppliers, products, logistics and documentation.
To operate, secure, analyze and improve the website and service.
To meet applicable legal or recordkeeping obligations.

4. Sharing and service providers

Information is shared only where reasonably necessary to evaluate or fulfil a request, operate the service, obtain professional support or meet legal obligations. Depending on your request this may include relevant Japanese suppliers or manufacturers, logistics providers and professional advisers — normally after we have confirmed the scope with you.

The website and forms run on Cloudflare, Inc. infrastructure. Form submissions are transmitted over HTTPS, delivered to us by email (Cloudflare Email Service) and stored as a backup copy in Cloudflare Workers KV. Cloudflare Turnstile may be used to protect the forms from automated abuse. If web analytics are enabled, we use privacy-focused Cloudflare Web Analytics and/or Google Analytics 4 to understand how the site is used. Cloudflare Web Analytics sets no cookies; Google Analytics cookies are set only after you accept them in the cookie notice shown on your first visit.

5. International processing

We are based in Japan and serve international business buyers, so information may be accessed or processed in Japan and in the countries where our service providers operate (including Cloudflare’s global network). We rely on the service providers’ contractual safeguards for such transfers.

6. Retention and security

Enquiry data is retained for as long as reasonably necessary to handle the request, maintain commercial records, resolve disputes and meet applicable obligations, and is then deleted. Access to submitted data is limited to the people who handle enquiries; transport encryption, access controls and rate limiting protect the forms and stored copies.

7. Your requests

You may ask what personal data we hold in connection with your enquiry, or request correction or deletion where appropriate, by emailing info@matcha-japan.org.

8. Operator

VRPRESS Inc.
4-2-1-201 Kashii-Teriha
Higashi-ku, Fukuoka-shi
Fukuoka 813-0017, Japan
info@matcha-japan.org